Adobe Reader (formerly Acrobat Reader) is free software that allows you to view and print PDF files. If you continue to have the issue, then I would kindly request you to get in touch with us through the menu in the Community site or send us an email at alternatively.An out of date version of Adobe Reader leaves your computer more exposed to virus infection. That is usually one of the solutions for the same problem you have. Some time the daemon service queue can be stuck and you need to clean it up. Please check if the instructions help you solve this quickly.ģ. The embedded KB article explains what are your steps when your Smart Groups haven't compiled. The following KB article is to do a basic health check of your server, but you will often find that lack of space makes big problems for MySQL and the database wouldn't sync for example.Ģ. In the meanwhile, I can also recommend you to check some of our KBs that will probably help you solve it before you even have to open one.ġ. Hi quickest way for us would be if you can navigate to Get Support > Open New Case and add a new one. We look forward to hearing more details if this was fixed. As you enter the SPS package wizard, the software always does background refresh and re-fetches the latest package version data.
Confirm that the version provided at step 2 there is the newest one. Enable the "Edit Package Content" checkbox and click Next. Confirm that the Last Compiled date updated and check your patch again.Ĭ) If you are seeing "19.x" as the version displayed in SPS, please double-click on the package and enter its configuration. This is indicative as to whether your server contains the latest vulnerability intelligence and advisory data.ī) If you are running On-Prem (that is fully updated) and/or Cloud version of SVM and you cannot see the patch, please expand the Results menu, right-click on " Host Smart Groups" and " Product Smart Groups" (both in bold) and select " Compile 'n' Smart Groups". This query will tell you what was the last date your server fetched the latest advisories. If you cannot yet find the package in your console, then one of the below instructions I have provided should help you solve the issue:Ī) If you have are running On-Prem server, enter your MySQL database and run " select max(vuln_create_date) from vuln_track.vuln ". Please check your console again and confirm back to us if you can see the package. We can see that the Adobe Reader DC 2019.012.20036 has been added to the Flexera Package System.
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